Top 15 Questions You Must Ask Before Hiring Movers and Packers

Relocating to a new neighborhood within Bangalore? If yes, then you might be searching for trusted packers and movers in Bangalore to handle your moving task. But, finding a trusted one is a critical task as almost everyone in the industry claims themselves to be the best and the rest are rogue ones. So, to ensure that you have hired the perfect one for yourself, make sure to ask the following questions from them.

Question 1: How many years of experience do you have in this industry?

This is an important question to ask how many years of experience does the company have in the industry? An experienced company helps get you through the real-time relocation issues but if you hire a novice, then they don’t even know how to deal with any uncertain situation.

Question 2: Is your moving company licensed and insured?

It is extremely important to know whether the company you are hiring is properly licensed and insured or not. If the company is properly licensed, then you can rely upon it and transport your belongings without any doubt in mind.

Question 3: What type of documents will I get before the moving day?

Before the move, you will receive the documents related to terms and conditions, an estimate of the move, receipt of the move, etc. Make sure to read all the documents carefully and keep them safe inside a folder. Keep that folder along with you and not with the movers.

Question 4: How do you calculate the cost of the move?

You must ask the moving company about their way of calculating the total cost of your move. However, companies usually consider the weight and volume of the items, distance of the move, total number of laborers involved, any additional service you take, etc. Still, clarifying things will help you save money on anything that seems unnecessary.

Question 5: Are there any hidden charges involved in the estimate?

A lot of companies include some hidden or additional charges in the estimate at the end of the move. It would be better to clarify these prices beforehand. Otherwise, you will get a surprise amount in the final estimate that can stir your budget.

Question 6: Do you offer a binding or a non-binding estimate?

There are different types of estimates that a moving company offers. The popular ones are binding and non-binding. You must ask your moving company about which type they are offering. It is advised to sign for a binding estimate.

Question 7: Do you offer any risk coverage or not?

This is an important question to ask as you risk a lot of your valuable belongings during the move. To ensure that your goods don’t get damaged during the process or if they are getting damaged or misplaced, then you must be getting fair compensation for the same, you have to ask the company about risk coverage. If the company is not providing anything more than the basic liability, then get third-party insurance for full coverage.

Question 8: Do you provide packing and unpacking services?

Ask your moving partner about their packing and unpacking services. Usually, the packing service is included in the estimate but the unpacking service is the one that you need to ask for as that is chargeable. You must also ask for packing services as many companies don’t include packing as well in the estimate and you have to pay for the same.

Question 9: Do you have the proper tools, the latest equipment, and updated vehicles for the move?

Asking your moving company about the tools, equipment, and vehicles that they have is an important question because you have all the rights to know what your relocation company offers to you and how they will carry out the service. Do they have all the latest tools and equipment to carry out the tasks carefully or not? You must know the answers to these questions.  

Question 10: Do you provide any storage facility?

There are times when you might require a storage facility for storing your items for either long or short term. Most of the time, these companies offer the space to store your belongings for a specific period.

Question 11: What is the payment method you accept?

Ask them about the exact payment method that they accept. Make sure that you do not ask for cash payment only. Avoid the ones who ask for full payment in cash and in advance. Usually, these companies accept all types of payment modes such as online, credit card, debit card, and more.

Question 12: What action will you take in case of missing the deadline?

It is extremely important to ask what action will the company take in case they do not deliver the consignment within the promised time frame. If they can give compensation for the same, then get that in writing.

Question 13: What types of services do you offer?

Ask them about the types of services they offer as there might be a few additional services that you need apart from just packing, loading, and moving. It includes unpacking, handling of antique items, disassembling furniture items, handling of huge and bulky items, vehicle transportation, and many more.

Question 14: Do you use the new packing materials and supplies?

You must ask the moving company about the materials they use for packing. It must be new always but you can confirm at your end. Also, make sure that you do not have to pay for the supplies. It must be better included in the estimate they have provided.

Question 15: What is your specialization?

Yes, you can ask about the particular specialization of the company like vehicle transportation, warehouse and storage facility, relocating huge containers, and many more. This information helps you understand whether they can handle your particular type of moving requirement.