Today in the 21st Century people have changed drastically. They have gained a lot of knowledge and have become more aware about their surrounding.
The work process has improved immesely, the time consuption in every work has come down to a great extent, quality work is the main focus, employee welfare is the need of the hour. Hence the expectations of the people have also gone up. They want their work to be done within a flash of lightening. ANY DELAY IS NOT ACCEPTABLE.
Companies now-a-days keep on experimenting with their processes to make an impression in the minds of their customers. They believe that without R&D a company cannot prosper. Agarwal Packers & Movers Ltd. also understnds this and has been experimenting a lot to understand the changing mind set-up of the clients.
To suit the needs of the customers, the company has started CAR CARRIER facility. This facility helps the clients to move their cars from one place to another without the threat of damage or loss.
The client in return has to provide certain details to the company which includes-
– RC (Certificate of Registration)- copy
– INSURANCE PAPERS
– Letter of TO WHOM IT MAY CONCERN
– IDENTITY PROOF (like Driving Licence, PAN Card, etc.)
– POLLUTION (original document)
The client is required to fill the car with a minimum of 11 litres of petrol while sending it to the godown from where the CAR CARRIER takes the car further.
The company makes sure that the vehicle is insured before hand and the insurance paper is submitted before the transportation of the car takes place. The client is well-informed from the vey beginning that the company doesnot provide insurance for car and hence in case of any damage the company is not suppose to bear the loss.
Car Carrier uses a unique technology in which the trucks have a TAIL LIFT which helps in lifting the car inside the trucks. A lifter in the form of a plate is also provided sometimes which helps the car to get inside the truck.
The awareness level of the customers has gone very high today. They want to have a constant follow-up with their commodities and hence Agarwal Packers & Movers Ltd. provides a tracking system keeping in mind the requiemet of the customers. This TRACKING SYSTEM helps the customers to know where the truck is and where their goods have reached. It can be done with the help of a GC No. which is provided to them in the very beginning of the whole process. The customers can get their GC No. from the customer care department of the company.